Last update: 22. March 2019
The following T&Cs apply to all orders placed via our online shop.
The purchase contract is concluded with POPoNAUT - Sebastian Stolle & Heiko Schröder GbR.
The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
The languages available for concluding the contract are German and English.
We save the text of the contract and forward the order data and our T&Cs to you by e-mail. The text of the contract cannot be accessed via the internet for security reasons.
Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.
You are entitled to collect your order from POPoNAUT – Sebastian Stolle & Heiko Schröder GbR, Holzhäuser Straße 120 , 04299 Leipzig, Germany during the following hours of business: Monday to Friday 10am to 5pm except public holidays. Kindly inform us at least two working days ahead of your collection so that we can arrange the goods from our store..
The following payment methods are basically available in our online shop:
The goods shall remain our property until full payment is made.
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
We have submitted to the following codes of conduct:
Trusted Shops Quality Criteria: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.
Insofar as your order is comprised of goods, whose sale is subject to age restrictions, through the use of a reliable procedure, including a personal identity and age check, we shall ensure that the purchaser has reached the required minimum age. The deliverer shall only hand over the goods after an age check and only to the purchaser in person.
POPoNAUT - Sebastian Stolle & Heiko Schroeder GbR
Holzhaeuser Strasse 120, 04299 Leipzig, Germany
Tel.: +49-341-86 31 800, Fax: +49-341-86 31 802
E-Mail: firstname.lastname@example.org, Internet: www.poponaut.de
Tax number: 231/165/00507, Sales Tax Identification Number: DE236311952
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