Shipping & Returns

Shipping and Delivery Conditions of the POPoNAUT - Sebastian Stolle & Heiko Schroeder GbR

Last update: 01. August 2017

Shipping Costs

inside Germany:

  • up to 49,00 € value of goods to be delivered 2,45 €
    for Vinyls (7'' or 12'') extra charge of 1,50 €
  • for more than 49,00 € value of goods (without tickets) to be delivered free of shipping costs

for required partial delivery inside Germany:

  • between 49,00 € and 98,00 € value of goods to be delivered additional 2,45 €
  • for more than 98,00 € value of goods (without tickets) to be delivered free of shipping costs

Premium shipment

Premium shipment with a transit time of 2-7 days
to one of the following European Countries (Zone 1.1):

Austria, Belgium, Czech Republic, Denmark, Faroe Islands, France, Greenland, Luxembourg, Monaco, Netherlands and Poland

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • from 650g = 12,95 €

Premium shipment

Premium shipment with a transit time of 2-3 days
to one of the following European Countries (Zone 1.2):

Liechtenstein and Switzerland

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • from 650g = 12,95 €

Premium shipment with a transit time of 2-8 days
to one of the following European Countries (Zone 2):

Andorra, Gibraltar, Guernsey, Hungary, Italy, Jersey, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City State

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • from 650g = 12,95 €

Premium shipment with a transit time of 4-11 days
to one of the following European Countries (Zone 3.1):

Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania and Cyprus

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • from 650g = 12,95 €

Premium shipment with a transit time of 4-10 days
to one of the following countries (Zone 3.2):

Albania, Belarus, Bosnia and Herzegovina, Iceland, Macedonia, Moldova, Montenegro, Norway, Serbia and Ukraine

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • up to 1200g = 17,95 €
  • from 1200g = 19,95 €

Premium shipment with a transit time of 3-16 days
to one of the following countries (Zone 4):

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syrian Arab Republic, Tunisia and Turkey

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • up to 1200g = 17,95 €
  • from 1200g = 27,95 €

Premium shipment with a transit time of 3-15 days
to one of the following countries (Zone 5):

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Yemen and Vietnam

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • up to 1200g = 17,95 €
  • up to 1800g = 29,95 €
  • up to 2700g = 33,95 €
  • up to 3600g = 36,95 €
  • up to 4500g = 39,95 €
  • up to 5400g = 42,95 €
  • up to 6300g = 45,95 €
  • up to 7200g = 48,95 €
  • up to 8100g = 51,95 €
  • from 8100g = 54,95 €

Premium shipment with a transit time of unknown days
to one of the following the rest of the world (Zone 6):

Shipping according to weight *:

  • up to 40g = 3,95 €
  • up to 400g = 5,95 €
  • up to 650g = 8,95 €
  • up to 1200g = 17,95 €
  • up to 1.800g = 37,95 €
  • up to 2.700g = 43,95 €
  • up to 3.600g = 47,95 €
  • up to 4.500g = 52,95 €
  • up to 5.400g = 57,95 €
  • up to 6.300g = 61,95 €
  • up to 7.200g = 66,95 €
  • up to 8.100g = 70,95 €
  • from 8.100g = 75,95 €

Economy shipment

Economy shipment with a shipment time of 4-5 days
to one of the following European Countries (Zone 1.3):

Liechtenstein and Switzerland

Shipping according to weight *:

  • from 650g = 9,95 €

Economy shipment with a shipment time of 7-16 days
to one of the following countries (Zone 3.3):

Albania, Belarus, Bosnia and Herzegovina, Iceland, Macedonia, Moldova, Montenegro, Norway, Serbia and Ukraine

Shipping according to weight *:

  • from 650g = 12,95 €

Economy shipment with a shipment time of 8-22 days
to one of the following countries (Zone 4):

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syrian Arab Republic, Tunisia and Turkey

Shipping according to weight *:

  • from 1200g = 22,95 €

Economy shipment with a shipment time of 6-19 days
to one of the following countries (Zone 5):

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Yemen and Vietnam

Shipping according to weight *:

  • from 1200g = 24,95 €
  • up to 1800g = 24,95 €
  • up to 2700g = 25,95 €
  • up to 3600g = 26,45 €
  • up to 4500g = 26,95 €
  • up to 5400g = 27,95 €
  • up to 6300g = 28,45 €
  • up to 7200g = 28,95 €
  • up to 8100g = 29,45 €
  • from 8100g = 29,95 €

Economy shipment with a shipment time of unknown days
to one of the following the rest of the world (Zone 6):

Shipping according to weight *:

  • from 1.200g = 29,95 €
  • up to 1.800g = 29,95 €
  • up to 2.700g = 31,45 €
  • up to 3.600g = 31,95 €
  • up to 4.500g = 32,95 €
  • up to 5.400g = 33,95 €
  • up to 6.300g = 34,95 €
  • up to 7.200g = 35,95 €
  • up to 8.100g = 36,95 €
  • from 8.100g = 37,45 €

 

Minimum Order Value

Such a thing doesn't exist at POPoNAUT. We also sell and ship single CDs or tickets.

 

Delivery Time

The usual delivery time is 2-14 days. Please also note the delivery time or date shown in the product description. This information is without obligation, because we can't guarantee that all items will be delivered in due time. In case the delivery delays about more than 14 days, we'll inform you by e-mail.

 

Subsequent / Partial Deliveries (only for deliveries inside Germany)

Due to shortages at our suppliers, it might happen that certain items aren't available on short notice. We'll inform you, if this is the case and deliver the missing items free of additional shipping charges at a later stage. Therefore we'll split you order in maximum two shipments (especially for articles which will be released at a later date).

 

Limited Editions

POPoNAUT reserves the right to sell limited editions only in quantities commonly used in an average household.

 

Concert Tickets

Concert tickets can usually be ordered at most until 3-5 days before the concert, because otherwise we can't guarantee that they will be delivered in time.

 

Cash On Delivery (only for deliveries inside Germany)

For shipments via C.O.D. inside Germany, we have to charge an additional fee of 4,95 €. Please note, that the Deutsche Post charges a further fee of 2,00 € (last update: 01. January 2006) at the delivery. Currently we don't ship goods via C.O.D outside Germany.

 

 

* Calculation of shipping costs is based on the following weights:

  • Paper-Case = 30-50g
  • Maxi-Case = 80-120g
  • Album-Case = 100-120g
  • DVD = 150-250g

The exact shipping costs for deliveries abroad will be calculated and displayed during the checkout process. Therefore the overview about the expected shipping costs above is just for orientation.

 

Subject to Change

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